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Belmont Public Safety Communications
and 9-1-1 Operational Summary
Statistical Information
  • 24 hour a day / 365 day a year Communications Center
  • 10 years experience on average per Dispatcher (three with 20 years service or more)
  • 2,452 calls received via Belmont’s 9-1-1 System in 2006
  • 150,000 calls on average received via 10-Digit Phone System yearly (Does not include calls to/from internal police & fire extensions, town hall extensions and interdepartmental phone systems)
  • 18,427 Police Incidents and 3,143 Fire/EMS Incidents logged in Computer-Aided Dispatch (CAD) Computer in 2007 (an average of 64 incidents per day).
Primary Equipment
  • 9-1-1 Telephone System
  • 7-digit Police & Fire Phone System
  • Computer-Aided Dispatch (CAD) System
  • Primary Radio Terminal
  • Secondary Radio Systems
  • Registry Of Motor Vehicles/NCIC Computer System
  • Digitizer Fire Alarm Box System
  • Mobile Data Terminal (MDT) System
  • Hospital Status Monitor via Internet Link
  • Paper Data/File Management